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Our take
Kongo gives you a useful short-versus-long supply comparison. I would choose only after the selected plan’s charge schedule and final-sale terms are clear; the small monthly difference should not decide the whole purchase.
What stands out
- One- and three-month prices visible in the selector
- Shipping and injection supplies advertised as included
- No separate membership advertised
What to weigh
- Three-month upfront charge not independently verified
- Completed consultation fees are nonrefundable under terms
- Prescription quantity and pharmacy assignment need confirmation
What the two prices actually refer to
Kongo’s page has a $110 starting headline, but the initially displayed one-month selection is $115 per month. Selecting three months changes the displayed rate to $110 per month. We checked that interaction on the public page rather than assuming the lowest headline applied to either selection.
Multiplying the three-month rate gives $330, compared with $345 for three one-month periods at $115. Those are comparison calculations, not a verified checkout total or proof of when payment is collected. Ask whether the longer selection is charged upfront and what happens if the prescription changes before all medication is dispensed. The $15 difference deserves to be weighed against the terms attached to it.
Included items are useful, but quantity still matters
The injection page lists clinical review, a prescription when appropriate, pharmacy preparation, discreet shipping and injection supplies, with no membership fee. That makes the advertised package easier to understand than a medication-only number with several unnamed additions.
The remaining question is what your prescription contains. Request the concentration, total medication quantity and shipment schedule, along with the assigned pharmacy. A three-month option could involve different dispensing arrangements; the public price selection alone does not settle them. Our quantity-comparison article explains why dividing a price by milligrams still cannot determine the right treatment or dose.
Cancellation and refunds answer different questions
The product FAQ says you may pause or cancel at any time. The general terms also state that a completed medical consultation is nonrefundable and that prescription sales are final. These are different promises: stopping another cycle does not necessarily reverse a payment for work or medication already ordered.
I would ask how to stop renewal, the deadline before another charge, and the refund outcome after clinical denial. Also ask whether a longer supply selection can leave an unused paid balance. Save the answers for the actual offer selected. Our renewal checklist helps organize those dates before the first payment.
Identify the medical practice behind the storefront
Kongo’s terms distinguish its platform from independently owned telehealth practices and say that a requested prescription is not guaranteed. The treatment page points readers to a patient portal for clinical messages. Before enrolling, establish which practice and clinician are responsible for your care.
Ask how results are reviewed, how a pharmacy question reaches the right person, and what happens when a concern needs an in-person examination. Those answers matter more than a general promise of convenient access. We have not enrolled or tested response times, and the existence of a portal is not evidence that every question receives immediate clinical attention.
My view of the offer
The strongest part of Kongo’s presentation is the visible choice between supply periods and its list of included items. The decision becomes less straightforward when you move from the monthly display to payment timing, prescription contents and final-sale rules. I would resolve those details before preferring the longer selection.
The page also promotes sleep and recovery benefits. Treat those as claims to discuss against the evidence for your specific goal, not as outcomes established by a shopping comparison. Compounded sermorelin is not FDA-approved. A low-friction purchase can be convenient without answering whether treatment is appropriate or worthwhile for an individual.
Common questions
Why does Kongo show both $110 and $115?
The current public selector displays $115 per month for one month and $110 per month after selecting three months. Confirm the total charge and payment timing for your selected plan.
Are shipping and supplies included?
The treatment page lists shipping and injection supplies among the included items and says there is no membership fee. Confirm any exceptions for the prescribed order.
Does cancelling mean a refund?
Not necessarily. The product FAQ allows pausing or cancelling, while the terms make completed consultation fees nonrefundable and describe prescription sales as final.
Explore Kongo
See the current offer and decide whether you want to start a consultation.
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Sources & further reading
Provider prices and terms may change.